FAQ's
Q: Are your fragrances authentic?
A: Yes. Every fragrance sold by Bon Parfum comes from authentic, legally purchased bottles. We only sell genuine fragrances.
Q: What is a decant?
A: A decant is fragrance transferred from the original bottle into smaller travel-size atomizers, allowing you to experience luxury fragrances without purchasing full bottles.
Q: Are you affiliated with fragrance brands?
A: No. Bon Parfum is an independent decant company and is not affiliated with, endorsed by, or sponsored by any fragrance brand.
Q: How many sprays are in each size?
A:1ml ≈ 16 sprays
2ml ≈ 32 sprays
5ml ≈ 80 sprays
10ml ≈ 160 sprays
Spray counts may vary slightly depending on usage.
Q: What size should I choose?
A:1ml → Testing / discovery
2ml → Several full wears
5ml → Travel / rotation use
10ml → Best value / regular wear
Q: Do your atomizers leak?
A: We use premium leak-resistant atomizers and carefully seal every order before shipping.
Q: How long does shipping take?
A:Processing Time: 1–3 business days
Shipping Time: Typically 2–7 business days depending on location
Q: Do you offer returns?
A: Due to the nature of fragrance decants and hygiene reasons, all sales are final unless your order arrives damaged or incorrect.
Q: What if my order arrives damaged?
A: Contact us within 48 hours of delivery with photos of the package and product and we will work to resolve the issue.
Q: Do you offer free samples?
A: Yes. Bon Parfum includes 1 free sample with qualifying orders.
Q: Will my fragrance smell exactly like the full bottle?
A: Yes. The fragrance inside is identical because it comes directly from authentic bottles.
Q: Are decants refillable?
A: Our atomizers are designed primarily for convenience and travel use. Refillability may vary by bottle type.
Q: How should I store my fragrances?
A: Keep fragrances away from direct sunlight, humidity, and extreme heat to preserve performance and longevity.
Q: Which fragrances are best for beginners?
A: Discovery sets are the best place to start if you want to explore multiple fragrances before committing to larger sizes.
Q: Do you ship internationally?
A: Please check shipping availability during checkout as shipping locations may change.
Q: Why buy decants instead of full bottles?
A: Decants let you try more fragrances, save money, travel easier.